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Reviews for Pinebrook Apartments

Posted On: 3/20/2018

Maintenance - Saves the day on New Year's Day

It was January 1, 2018 ... approximately 1:00 pm. The outside temperature was -11 degrees. I'd been away for the the holiday weekend and was looking forward to returning to my apartment and settling in to the cozy confines to watch the afternoon and evening bowl games. But my furnace had other plans. At some point during the time away, the HVAC system decided it had worked hard enough during the subzero spell of frigid weather, and in my absence, took a break. Upon entering my upstairs apartment, with my winter coat still on, it felt much colder than the 68-degree temp I'd set the thermostat for during my absence. A mere 48 degrees to be exact. After placing a panic-stricken call to the emergency maintenance number (remember, it's New Year's Day) Brian and Hunter - now affectionately referred to as my New Year Day saviors, appeared at the door and started the investigation. The problem wasn't immediately apparent ... but the two dedicated maintenance gurus persevered, never gave up, made a few calls, asked questions, did some reference seeking and never gave up. Less than 60 minutes from their arrival the HVAC magicians had the problem solved. The welcome sound and sight of the pilot had successfully connected to the system, the fan engaged and the heat was again flowing through the ducts and out the registers. Within 30 minutes, the apartment was again toasty. As I settled in to the warmth of my cozy confines to commence with bowl game viewing, Brian and Hunter were off to another call. Now that's dedication. But that's just the way things roll at Pinebrook. I've lived in too many apartment complexes over my lifetime that I've lost count - in cities all over the country. Never have I experienced a more responsive, responsible, courteous and capable maintenance staff. Thanks to all!
By: Randy Happel   
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Posted On: 2/7/2018

Maintenance

Lyn and Hunter took care of everything I ask them to do in a timely manner. Hunter is a knowledgeable and respectful young man. I know I’m going to enjoy living here for a long time.
By: S.J.     Verified Resident
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Posted On: 12/13/2017

Maintence

The maintence staff at Pinebrook is amazing. They are fast to help fix repairs and also so friendly. Have no problem answering any questions. The grounds always look great. I truly appreciate all they do.
By: Donna Hurtig and Richard Hurtig     Verified Resident
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Posted On: 5/27/2017

The Best

Best apartment experience I have ever had. Great staff! The private driveway, landscape, and porch makes it feel like your own home. Spacious apartment and very quiet.
By: Anonymous   
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Posted On: 3/22/2017

Maintenace is the Best!

I want to give a shout out to the maintenance staff at Pinebrook! They are quick to respond, efficient, and I can't thank them enough! You guys are the best!!
By: Juli     Verified Resident
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Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
4 out of 5 stars
Noise
4 out of 5 stars

Testimonials